BSOD 0x10000050

[dima333750]

Panda Free Antivirus 18.03.00
When sending a document to print to the printer, BSOD 0x10000050 appears regularly, in more detail:
This was probably caused by the following module: psinfile.sys (PSINFile+0x6189)
Bugcheck code: 0x10000050 (0xFFFFFFFFE43FB000, 0x0, 0xFFFFFFFF805E1AE9, 0x1)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\psinfile.sys
product: UA Platform
company: Panda Security, S.L.
description: PSINFile Filter Driver for W764
Memory dump I attach, Windows XP OC

[MidasOneron]

Hmm, wondering about the same thing.

[Darth Panda]

PsinFile is a file for Pnada, yes..

It might be related to the drivers you have on your printer.
Are they the latest from the manufacturer.
Also check te protection by downloading this file:

http://www.eicar.org/download/eicar.com

The antivirus should detect that file and delete it.

If not, try reinstalling the Free version for Panda

[MidasOneron]

"If not, try reinstalling the Free version for Panda"

I'll try that.

[Darth Panda]

Ok... please keep us informed on the results.
You can also try searching for more updated drivers for the printer.. It will be advisable, and will increase performance.

[dima333750]

In version 18.07.00, the problem continues to persist, the version of the drivers for the printer has only one version (the printer is not produced anymore). I had to install another antivirus. It is very sad, before there were no such problems ;(

[Darth Panda]

sorry to hear that.