It's so strange, it suddenly stopped for me, as well. However I clicked where it indicated a problem to 'FIX' and it can't proceed (?). I can't keep rebooting hoping this next one will correct the program, I have work to do!Stompa wrote:Well, the PSUAService errors seem to have stopped for me. Has this problem been resolved? I've not done anything at my end.
PSUAService
Re: PSUAService
Re: PSUAService
Sadly, it's now restarted for me...uh.eaux wrote:It's so strange, it suddenly stopped for me, as well.
Re: PSUAService
still going for me, nothing has worked so far.
I love winxp and panda, I can't update winxp so panda will have to go.
I love winxp and panda, I can't update winxp so panda will have to go.
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Re: PSUAService
Tried the first link (v18.04) and it made things worse (PSUA error followed by PD going critical immediately), so I uninstalled it and reinstalled v18.05.00. Am now running psinfo. Does anyone know how long that generally takes to finish? It's been running for the last four hours 'collecting data.'Darth Panda wrote:same as others:
Try latest version:
http://acs.pandasoftware.com/Panda/FREE ... FREEAV.exe
if that does not work, try sending the psinfo for the machine:
Panda Support Information tool
From a computer with Internet connection, download and save the Panda Support Information tool in your computer.
http://enterprise.updates.pandasoftware ... OPinfo.exe
Accept the license agreement.
Now, access the General tab, fill in your customer and product details and describe your issue.
Tick the Do not send, save local option (psinfo1.png).
Click Start for the hardware and software collection process to begin.
Once completed, send us the resulting file, in .7z format
Example: COMPUTERNAME_[DATE-TIME]_PSInfo.7z
Attach to an email all files requested and send them to us to complete the study of the incident and solve it.
Re: PSUAService
They've started up again! That's it for me. Outtahere . . .
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Re: PSUAService
@rolandknight
Waht is the OS you are using? Please do not tell me is a Windows XP.....
it normally takes up to an hour, if everything is hunky dory. bit if there is a problem it could never finish... depends on the computer.
Waht is the OS you are using? Please do not tell me is a Windows XP.....
it normally takes up to an hour, if everything is hunky dory. bit if there is a problem it could never finish... depends on the computer.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: PSUAService
Well I don't know what's going on, but the errors have stopped again for me, none for the last hour. Hopefully they won't return this time...
Re: PSUAService
Stopped for me as well.
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Re: PSUAService
No, it's Windows Vista Ultimate 64 bit. I saw in the data collection tools forum that users of the free antivirus should select pro/internet/global/gold on psinfo and I left it on default so I'm thinking that's why it's not finishing. I'll try starting it over with the above selected.Darth Panda wrote:@rolandknight
Waht is the OS you are using? Please do not tell me is a Windows XP.....
it normally takes up to an hour, if everything is hunky dory. bit if there is a problem it could never finish... depends on the computer.
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Re: PSUAService
It does not rally matter what of the optiona are u using... we need files related to windows errors...
Yesterday there was a release for windows updates. the strange thing is it working for a few hours or minutes, and then failing again.
The faster you send the psinfo, the faster I will check the issue, individually.
Yesterday there was a release for windows updates. the strange thing is it working for a few hours or minutes, and then failing again.
The faster you send the psinfo, the faster I will check the issue, individually.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com