Looking to get a "False-Positive" software whitelisted

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Ornob Ahmed
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Joined: Fri, 03 Aug 2018, 17:30

Looking to get a "False-Positive" software whitelisted

Post by Ornob Ahmed » Fri, 03 Aug 2018, 17:47

Hello,

Recently we found out that Panda free security is catching our software every time we try to install it as W32/Exploit.gen. When we run the installer, the file that Panda free security catches is speedlane-install.exe.

It would be really helpful for us and our customers to be able to reinstall the software without getting caught by Panda free security. So Whitelisting the software would be much appreciated.

We have already contacted Panda through email and have not received any response.

You can download the detected file, or find out more about our software from https://www.pcspeedlane.com. If you have other queries you can also send me a message.

Regards!

Ornob Ahmed
SpeedLane, LLC

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as123
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Re: Looking to get a "False-Positive" software whitelisted

Post by as123 » Fri, 03 Aug 2018, 18:38

Please software and digital signature to send it tohttps://www.pandasecurity.com/about/con ... 532969048/
Last edited by as123 on Tue, 14 Aug 2018, 10:07, edited 1 time in total.

Darth Panda
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Re: Looking to get a "False-Positive" software whitelisted

Post by Darth Panda » Tue, 14 Aug 2018, 09:52

:ugeek:
Technical support – Panda Security
www.pandasecurity.com

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