Dear Panda Team
Recently we have discovered that the Panda antivirus blocks files after a recent update to our code signing certificate. Our files with the previous certificate are whitelisted by Panda antivirus, please add our files with the new certificate to the whitelist.
This is the link for files with a new and previous certificate: https://drive.google.com/open?id=1_4tCH ... traY3NVX7H
Best regards
Whitelisting code signing certificate. FreeRide Games
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting code signing certificate. FreeRide Games
Hi smax,
Our Labs have analysed the files and the digital signature is already marked as trusted.
The files should not be detected right now.
Regards,
Our Labs have analysed the files and the digital signature is already marked as trusted.
The files should not be detected right now.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Whitelisting code signing certificate. FreeRide Games
Dea Panda team
Recently we received an answer that our new code signing certificate was added to your whitelist, but your antivirus is blocking and deleting our files each time we run the install process from directory "c:\users\userName\Downloads". also, we’ve received the following message: "Windows cannot access the specified device, path or file. You may permissions to access the item".
Example file: https://drive.google.com/open?id=1-AOKE ... BeSHHHx2rk
Please provide help with whitelisting our digital certificate so we can resolve this issue.
Best regards
Recently we received an answer that our new code signing certificate was added to your whitelist, but your antivirus is blocking and deleting our files each time we run the install process from directory "c:\users\userName\Downloads". also, we’ve received the following message: "Windows cannot access the specified device, path or file. You may permissions to access the item".
Example file: https://drive.google.com/open?id=1-AOKE ... BeSHHHx2rk
Please provide help with whitelisting our digital certificate so we can resolve this issue.
Best regards
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting code signing certificate. FreeRide Games
solved, as i recall.
cheers
cheers
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com