[SOLVED] panda find infected file but didnt any resolve
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
[SOLVED] panda find infected file but didnt any resolve
panda find opera.exe at virus and when i click step-by-step and when i opened the website this image show to me.
- Attachments
-
- Untitled.png (84.46 KiB) Viewed 5507 times
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: panda find infected file but didnt any resolve
Can you provide a copy of the antivirus report so that we can see what was exactly detected and where?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
Re: panda find infected file but didnt any resolve
txt.pic
- Attachments
-
- Untitled.png (61.5 KiB) Viewed 5460 times
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: panda find infected file but didnt any resolve
Can you please compress the resulting txt file into a zip file and attach it?
In the screenshot we can't see the action taken nor the dates of the events
It may have not been removed because it was in use (opera opened)
Have you restored it from the quarantine?
In the screenshot we can't see the action taken nor the dates of the events
It may have not been removed because it was in use (opera opened)
Have you restored it from the quarantine?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
Re: panda find infected file but didnt any resolve
it hasnt in quarantine that i restore it.
- Attachments
-
- 0.zip
- (1.19 KiB) Downloaded 236 times
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: panda find infected file but didnt any resolve
It seems that it has been a false positive detection that may already be corrected as your protection has been syncrhonized again after the detection happened
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
-
- Registered user
- Posts: 1
- Joined: Thu, 05 May 2016, 20:34
- Contact:
Re: panda find infected file but didnt any resolve
I was about to post almost the same issues, thx for the updating this thread and saving my time)