[CLOSED] Scheduled scans not running

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dla27
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[CLOSED] Scheduled scans not running

Post by dla27 » Sat, 23 Jul 2016, 17:41

I just uninstalled and reinstalled Panda Free Antivirus to see if it would solve my problem, but it did not. My daily/weekly scheduled scans are not running, but a forced scan will run. I am running Windows 10 and do not see the scans in task manager at all. Any advice is greatly appreciated, as I have been happy with the product but need to have the scans functioning. Thanks.

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PandaSupport1
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Re: Scheduled scans not running

Post by PandaSupport1 » Mon, 25 Jul 2016, 11:21

Hi,

Could you attach the antivirus report in a compressed file?
We will also need a screenshot/s of the config of the scheduled scans .
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dla27
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Re: Scheduled scans not running

Post by dla27 » Wed, 27 Jul 2016, 22:47

Interesting. I checked the event report and it appears that the scans have been running, but on the main page, it shows last scan done was the one I forced. That's why I assumed they were not running.
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Txaber
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Re: Scheduled scans not running

Post by Txaber » Tue, 02 Aug 2016, 12:47

Hi,

We also need the AV report.

Thanks!
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ruckers
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Re: Scheduled scans not running

Post by ruckers » Wed, 17 Aug 2016, 01:58

I'm having the same issue. I set mine to run monthly on the 1st, I can see it ran on 7/1, but not the previous few months nor on 8/1.
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Re: Scheduled scans not running

Post by Txaber » Thu, 18 Aug 2016, 12:55

Hi,

If the machine it's turnned off, suspended or ibernating the scheduled scans did not start.

Are you sure that the machine was turned on?
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Txaber Gartzia
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ruckers
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Re: Scheduled scans not running

Post by ruckers » Thu, 18 Aug 2016, 15:12

In my case, I'm sure it was hibernating because it had been unused for several hours. That should be noted when you set up your scans: make sure the computer is awake!

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Re: Scheduled scans not running

Post by VirusBuster » Tue, 23 Aug 2016, 10:30

You can set the scheduled task to wake the PC, but it must be done from Windows

Go to start - run, type taskschd.msc and press Ok
Locate the task in the library, it will be one with a random name between {}
Edit its settings, go to the Conditions tab
Check the box "Wake the computer to run this task"
Accept the settings
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Re: Scheduled scans not running

Post by VirusBuster » Tue, 30 Aug 2016, 12:33

Closed due to lack of response
TOPIC CLOSED
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