[CLOSED] can't uninstall

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urielclavijo
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[CLOSED] can't uninstall

Post by urielclavijo » Tue, 09 Aug 2016, 12:38

can't uninstall, error is attached on file.
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PsNanoLog_866B.zip
(303.45 KiB) Downloaded 296 times

Beta Services
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Re: can't uninstall

Post by Beta Services » Tue, 09 Aug 2016, 12:53

Which product are you trying to uninstall?

The beta? Or any other product?

A screenshot of the product you are trying to uninstall would be very helpful.

Thanks

urielclavijo
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Re: can't uninstall

Post by urielclavijo » Wed, 10 Aug 2016, 00:00

Panda Free Antivirus.

I attached the error screenshot, the antivirus doesn't appear on the programs to be uninstalled, but I can see it the icons and when I downloaded the installation program to uninstall, that's when I get the error.
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panda uninstall error.jpg
panda uninstall error.jpg (39.6 KiB) Viewed 5435 times

Beta Services
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Re: can't uninstall

Post by Beta Services » Wed, 10 Aug 2016, 08:14

Ok, if your question is about Panda Free and not about the beta, i move the thread to the correct part of the forum.

BTW, you can follow the instructions in this thread to try to uninstall your version: http://support.pandasecurity.com/forum/ ... =83&t=3162

Regards

anugrat01
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Re: can't uninstall

Post by anugrat01 » Fri, 12 Aug 2016, 17:00

Hai,

I've experience the same thing, trying with the generic uninstall always ask me to reboot but after that nothing happen
Attachments
PsNanoLog_E776.zip
my log
(147.5 KiB) Downloaded 254 times

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PandaSupport1
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Re: can't uninstall

Post by PandaSupport1 » Mon, 15 Aug 2016, 10:44

Hi,

Could you try creating a new Windows Admin user?
Then, launch the generic uninstaller through this admin user and after the reboot, launch the installation process again.
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Alberto Domínguez
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VirusBuster
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Re: can't uninstall

Post by VirusBuster » Tue, 23 Aug 2016, 12:35

Closed due to lack of response
TOPIC CLOSED
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Jorge Torre
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