[CLOSED] No ports opening

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joben567
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[CLOSED] No ports opening

Post by joben567 » Wed, 10 Aug 2016, 18:23

Hello,

I like panda av but i am getting problems with my connection.
I am using the free av version on windows 10 pro 64 bit.

The moment i install this program non of my ports are open/opening for my ip.
I tried disabeling everything in the program. Everything is ticked off but they are still not opening.
(i have done this several times)

So every time i trie to delete the program it get's stuck on the uninstall screen.
The only way i am able to get this program off is by doing a system restore to a point before the program was installed. (i have done this several times)

This is effecting programs like: skype, teamspeak, utorrent and online games.

Is there a way to fix this?

Txaber
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Re: No ports opening

Post by Txaber » Thu, 11 Aug 2016, 08:09

Hi,

Use generic uninstaller tool to unintall the AV completely.

http://acs.pandasoftware.com/Panda2016/ ... 7/AP16.exe

Then you can try instlling the last version again without old av remains.
Regards,

Txaber Gartzia
TechSupport Department, Panda Security


I don't reply to private messages unless I have previously requested them

joben567
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Posts: 2
Joined: Wed, 10 Aug 2016, 17:49

Re: No ports opening

Post by joben567 » Thu, 11 Aug 2016, 13:44

I have tried this multiple times this is not working.

Txaber
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Re: No ports opening

Post by Txaber » Thu, 11 Aug 2016, 14:21

Please, collect and attach here the PSinfo following next post steps:

http://support.pandasecurity.com/forum/ ... =25&t=4538
Regards,

Txaber Gartzia
TechSupport Department, Panda Security


I don't reply to private messages unless I have previously requested them

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VirusBuster
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Re: No ports opening

Post by VirusBuster » Tue, 23 Aug 2016, 12:32

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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