[CLOSED] Please whitelist FileHippo executable

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
jhvance
Registered user
Registered user
Posts: 9
Joined: Sun, 06 Jul 2014, 20:17

[CLOSED] Please whitelist FileHippo executable

Post by jhvance » Sat, 20 Aug 2016, 17:26

I have no idea why Panda FreeAV insists on doing this, but each and every time I install an updated version it "discovers" a potentially unwanted program and neutralizes it -- just so happens that said executable is directly associated with FileHippo's program updater-identification service, and thus won't function once Panda has moved it into quarantine.

You guys have something against FileHippo? If so, take it up with them but stop rendering my installation of their run-on-boot executable program dysfunctional! Yes, I know how to go into Panda's quarantine and recover it, but that is a PITA and completely unnecessary.

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Please whitelist FileHippo executable

Post by VirusBuster » Tue, 23 Aug 2016, 11:04

Can you post a copy of the antivirus report?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Please whitelist FileHippo executable

Post by VirusBuster » Tue, 30 Aug 2016, 12:35

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Panda Free Antivirus - Archive Issues”