[SOLVED] Windows 10 RS1 + Firefox

[Zxzx]

Hello, I'm panda fan and i really want to use on my system.


- pskmad.sys cause blue screen.
- my Firefox folder is named "firefox 64" I can put any version of Firefox (32 or 64 bits) in the folder it freeze but if the file is called otherwise (Firefox644 = freeze, FirefoxPortable is safe).
- Why not rename then ? I prefer to solve the problem at source, and that tells me that not begin again with a new name ?

No problem on Windows 10 v1, Why ?

Thank you and sorry for my english.

[VirusBuster]

What Panda product version are you using? You can check it in the version.ini file located in the antivirus installation folder

[Zxzx]

Hi,

[VERSION]
VERSION=17.00.00.0000
LINE=4.0
TYPE=Release
NINST=20160722_Retail_2016
BRANCH=Retail_2016
REV=1
BUILD_DATE=22/07/2016 13:24:27
CID=1A23F371-909B-4313-B1F3-2FEB15854CD7

[MODULES]
INSTALLER=7.05.00.0046
NNS=3.2.0.372
PSBOOT=1.0.31.0
RKPAVPROC=2.0.11.0

[VirusBuster]

There is a new version 17.0.1 available
Uninstall version 17.0.0 from the control panel and reboot when asked
Download the new 17.0.1 version from here and install it

Let us know the results

[Zxzx]

It works and I found the solution. Panda blocked 7zFM.exe (false positive) but I could not see because of bluescreen.

Big thanks.

[VirusBuster]

ISSUE SOLVED