[CLOSED] install new version is difficult

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[CLOSED] install new version is difficult

Post by adrin.scotland » Tue, 23 Aug 2016, 15:27

when i want instal new version i should uninstal previous version and then restart and instal again its need many time compare other AV.
an other thing when i want upgrade to new version panda open a browser tab that contain panda uninstal survey but i dont want uninstall panda.

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Re: install new version is difficult

Post by johnkayyoung » Wed, 24 Aug 2016, 10:46

same question & wait for respond

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Re: install new version is difficult

Post by VirusBuster » Thu, 25 Aug 2016, 14:22

The product does automatically update and it upgrades from old versions to certain versions, but a version upgrade requiere a more complex certification process than the normal installer and takes much more time to certificate it. That's why we onñy publish upgrades to certain versions

2016 versions won't automatically upgrade to 2017, at least for the moment.

Any other enquiry related to this matter should be posted as a suggestion

Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them


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