[CLOSED] install new version is difficult

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
adrin.scotland
Registered user
Registered user
Posts: 93
Joined: Sun, 22 Nov 2015, 21:27
Location: iran

[CLOSED] install new version is difficult

Post by adrin.scotland »

when i want instal new version i should uninstal previous version and then restart and instal again its need many time compare other AV.
an other thing when i want upgrade to new version panda open a browser tab that contain panda uninstal survey but i dont want uninstall panda.
johnkayyoung
Registered user
Registered user
Posts: 2
Joined: Wed, 24 Aug 2016, 10:35

Re: install new version is difficult

Post by johnkayyoung »

same question & wait for respond
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: install new version is difficult

Post by VirusBuster »

The product does automatically update and it upgrades from old versions to certain versions, but a version upgrade requiere a more complex certification process than the normal installer and takes much more time to certificate it. That's why we onñy publish upgrades to certain versions

2016 versions won't automatically upgrade to 2017, at least for the moment.

Any other enquiry related to this matter should be posted as a suggestion
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
Locked

Return to “Panda Free Antivirus - Archive Issues”