[CLOSED] suddenly disabled and won't scan

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
sbear
Registered user
Registered user
Posts: 2
Joined: Mon, 28 Nov 2016, 01:05

[CLOSED] suddenly disabled and won't scan

Post by sbear »

Free home version suddenly disabled and won't scan, giving "error code 1" and searching on that in forum fails.

Since I upgraded to Win 10 a few months ago I did fresh download which hung on removing old version so had to reboot. Install again seemed to work but still same problem of won't scan.

Now what?
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: suddenly disabled and won't scan

Post by VirusBuster »

In order to study the issue we will need a PSInfo of the machine
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: suddenly disabled and won't scan

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
Locked

Return to “Panda Free Antivirus - Archive Issues”