[CLOSED] Readerware 3.54
[CLOSED] Readerware 3.54
Panda keeps quarantining the irsetup.exe program to install the latest Readerware version. It says there was a virus. Readerware says no, and asked me to ask you to whitelist it. I have never had problems upgrading readerware before with Panda running.
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Readerware 3.54
It is the software developer who must request a software whitelisting, not an end user
What you can request us is to review the classification of the wrongly detected file, to do so, we will need a copy of the antivirus report and a password compressed copy of the wrongly detected file
What you can request us is to review the classification of the wrongly detected file, to do so, we will need a copy of the antivirus report and a password compressed copy of the wrongly detected file
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Readerware 3.54
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them