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[CLOSED] Readerware 3.54

Posted: Sat, 18 Feb 2017, 23:07
by kisaacs
Panda keeps quarantining the irsetup.exe program to install the latest Readerware version. It says there was a virus. Readerware says no, and asked me to ask you to whitelist it. I have never had problems upgrading readerware before with Panda running.

Re: Readerware 3.54

Posted: Wed, 22 Feb 2017, 13:54
by VirusBuster
It is the software developer who must request a software whitelisting, not an end user
What you can request us is to review the classification of the wrongly detected file, to do so, we will need a copy of the antivirus report and a password compressed copy of the wrongly detected file

Re: Readerware 3.54

Posted: Tue, 14 Mar 2017, 16:53
by VirusBuster
Closed due to lack of response
TOPIC CLOSED