[03550344] skype and panda antivirus 2012 on win 7

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glda29
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[03550344] skype and panda antivirus 2012 on win 7

Post by glda29 » Sun, 04 Nov 2012, 13:49

hi
I use the panda antivirus firewall
When i install skype 6.0 the settings ar good on panda firewall.
But after a shutdown of the pc. And later start he pc the settings on the firewall are change from outgoing connection tho custum connection and skype won't connect
On vista i don't have the problem

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VirusBuster
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Re: skype and panda antivirus 2012 on win 7

Post by VirusBuster » Mon, 05 Nov 2012, 12:35

glda29 wrote:But after a shutdown of the pc. And later start he pc the settings on the firewall are change from outgoing connection tho custum connection and skype won't connect
Can you post a screenshot of the details of that rule?
Select the rule for Skype, click the custom permissions button and take a screenshot

Uncheck the box "Enable automatic assigning of permissions" set Skype to have inbound and outbound permissions, accept the settings
Reboot and check if the permissions have been changed
Regards,

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Jorge Torre
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glda29
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Re: skype and panda antivirus 2012 on win 7

Post by glda29 » Mon, 05 Nov 2012, 18:06

where can find the Uncheck the box "Enable automatic assigning of permissions" set Skype to have inbound and outbound permissions, accept the settings
Reboot and check if the permissions have been changed

As attachemend the prinrscreen of the rule

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Re: skype and panda antivirus 2012 on win 7

Post by VirusBuster » Mon, 05 Nov 2012, 18:30

glda29 wrote:where can find the Uncheck the box "Enable automatic assigning of permissions"
In the list of applications allowed and denied, at the top side, in the window where you clicked Custom permissions
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Jorge Torre
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glda29
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Re: skype and panda antivirus 2012 on win 7

Post by glda29 » Mon, 05 Nov 2012, 20:57

i can't find the Uncheck the box "Enable automatic assigning of permissions"
I don't see it where you told me. see attachment

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Re: skype and panda antivirus 2012 on win 7

Post by VirusBuster » Tue, 06 Nov 2012, 10:00

???
Its the checkbox at the top of the window in the last screenshot you posted
The translation may be different in your language
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Jorge Torre
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glda29
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Re: skype and panda antivirus 2012 on win 7

Post by glda29 » Tue, 06 Nov 2012, 20:50

i uncheck de checkbox at the top on the last screenshot i send.
After restart is is automatically checked. An the rule for skype is set to custum.
I did a test i leave the rule for skype on custom. I did a shut down of skype and did a restart of skype then he connect with no problem.
So on the start up of windows he hangs on connecting. Strange ???

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Re: skype and panda antivirus 2012 on win 7

Post by VirusBuster » Wed, 07 Nov 2012, 10:41

Try restoring the list of firewall programs, to do so, just click the restore button on that window
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Jorge Torre
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glda29
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Re: skype and panda antivirus 2012 on win 7

Post by glda29 » Wed, 07 Nov 2012, 18:52

I did what you told me in the previous mail.
But the problem stil exist.
I did also a reinstall. And configer the farewall so that i have to say connection accepted ore not.
Then i shutdown the pc and restart. The firewall rule is set to custum.
Then i shutdown skype and restart and notting is changed to the rule and skype connected

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Re: skype and panda antivirus 2012 on win 7

Post by VirusBuster » Wed, 07 Nov 2012, 18:56

PM me your customer number so that we can open a case for further study and arrange a remote connection to your PC to check what is happening
Regards,

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