INSTALL PROBLEM

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billbigboy13
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INSTALL PROBLEM

Post by billbigboy13 » Tue, 30 Jan 2018, 00:02

Hi i renew my product and i uninstall it in order to install again, that was a mistake i know... But now the installation cannot be completed, i m sending the error message PsNanoLog_934A.zip

Terry Nolan
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Re: INSTALL PROBLEM

Post by Terry Nolan » Tue, 30 Jan 2018, 00:20

I entered my activation code and was told it was "already in use". How do I resolve this?

Darth Panda
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Re: INSTALL PROBLEM

Post by Darth Panda » Tue, 30 Jan 2018, 11:18

already in use...on your account?
can you see the activation code on the products on the column My Products?
If it is an old activation code, and not a new one, there is no need to registrate it again. it is already registrated on the console.
just enter the code on the new installation. on the computer, on the antivirus. (if requested)
Technical support – Panda Security
www.pandasecurity.com

billbigboy13
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Re: INSTALL PROBLEM

Post by billbigboy13 » Tue, 30 Jan 2018, 19:15

Can anyone help me with this installation error?


PsNanoLog_934A.zip

billbigboy13
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Re: INSTALL PROBLEM

Post by billbigboy13 » Tue, 30 Jan 2018, 19:27

27653176_10213417328961105_2033225154_o.jpg
27653176_10213417328961105_2033225154_o.jpg (477.51 KiB) Viewed 3504 times
I tried again and i m sending you the error message

PANDACYPRUS
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Re: INSTALL PROBLEM

Post by PANDACYPRUS » Tue, 30 Jan 2018, 20:10

Hi billbigboy13,

I can see that the text of your error message is in Greek, so please contact our technical support team in Athens for further troubleshooting on this issue. You can get in touch with our support team using the below contact details:

Telephone: 215 215 4486 (Monday to Friday from 09:00 - 17:00)
via e-mail: support@gr.pandasecurity.com

Thank you

Lampros Katsonis

Darth Panda
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Re: INSTALL PROBLEM

Post by Darth Panda » Wed, 31 Jan 2018, 11:13

Thanks Lampros. Have a lovely day.
Technical support – Panda Security
www.pandasecurity.com

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