Can't activate Panda Global Protection on windows xp

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paxtor
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Can't activate Panda Global Protection on windows xp

Post by paxtor » Wed, 07 Feb 2018, 11:31

Hi, i can't activate Panda Global Protection, when i try to activate receive this message:

Error genérico
Ayuda sobre este problema (1-12175)

Regards.

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Can't activate Panda Global Protection on windows xp

Post by Darth Panda » Wed, 07 Feb 2018, 16:22

Hi,

Which Service pack has your Windows XP got? Service pack 2 or 3?

Regards
Technical support – Panda Security
www.pandasecurity.com

paxtor
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Re: Can't activate Panda Global Protection on windows xp

Post by paxtor » Thu, 08 Feb 2018, 10:58

Hi, Service pack 2.

Thanks.

Darth Panda
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Official moderator
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Re: Can't activate Panda Global Protection on windows xp

Post by Darth Panda » Thu, 08 Feb 2018, 11:21

Hi,

Please update your Windows XP to SP3 and then install again the antivirus.

Regards,
Technical support – Panda Security
www.pandasecurity.com

paxtor
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Posts: 3
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Re: Can't activate Panda Global Protection on windows xp

Post by paxtor » Thu, 08 Feb 2018, 18:24

After update to sp3...........Activated!!!!!!!!

Thanks.

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Can't activate Panda Global Protection on windows xp

Post by Darth Panda » Fri, 09 Feb 2018, 10:19

Perfect,

We are happy to help you.

Regards
Technical support – Panda Security
www.pandasecurity.com

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