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Can't activate Panda Global Protection on windows xp

Posted: Wed, 07 Feb 2018, 11:31
by paxtor
Hi, i can't activate Panda Global Protection, when i try to activate receive this message:

Error genérico
Ayuda sobre este problema (1-12175)

Regards.

Re: Can't activate Panda Global Protection on windows xp

Posted: Wed, 07 Feb 2018, 16:22
by Darth Panda
Hi,

Which Service pack has your Windows XP got? Service pack 2 or 3?

Regards

Re: Can't activate Panda Global Protection on windows xp

Posted: Thu, 08 Feb 2018, 10:58
by paxtor
Hi, Service pack 2.

Thanks.

Re: Can't activate Panda Global Protection on windows xp

Posted: Thu, 08 Feb 2018, 11:21
by Darth Panda
Hi,

Please update your Windows XP to SP3 and then install again the antivirus.

Regards,

Re: Can't activate Panda Global Protection on windows xp

Posted: Thu, 08 Feb 2018, 18:24
by paxtor
After update to sp3...........Activated!!!!!!!!

Thanks.

Re: Can't activate Panda Global Protection on windows xp

Posted: Fri, 09 Feb 2018, 10:19
by Darth Panda
Perfect,

We are happy to help you.

Regards