Error 9-1401

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babidious
Registered user
Registered user
Posts: 1
Joined: Wed, 21 Feb 2018, 15:35

Error 9-1401

Post by babidious » Wed, 21 Feb 2018, 16:57

3/2/2018 i bought pandasecurity pro everything was good until today....
I open my computer i check my pandasecurity so i can scan my pc and it was telling tha i am not protected i try log in and an endless loading started....
I check on the forums and i fix that problem...
Then i checked that my product isn t pro but it is free edition my i put the code and it doesn t take it.....
(I have the code and the the box)



Please help me!

Darth Panda
Official moderator
Official moderator
Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: Error 9-1401

Post by Darth Panda » Mon, 26 Feb 2018, 10:56

Hi,

Please uninstall the antivirus you have in your compluter following the steps the the post below:

http://support.pandasecurity.com/forum/ ... 6f6829a83a

Then you will have to install the antivirus again. In order to do that, follow the stepts of the Support help:

https://www.pandasecurity.com/usa/support/card?id=82004

Regards
Technical support – Panda Security
www.pandasecurity.com

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