unable to log in

Post your query about Panda Global Protection, Panda Internet Security and Panda Gold Protection here!
Locked
captainawesome
Registered user
Registered user
Posts: 2
Joined: Thu, 22 Mar 2018, 22:42

unable to log in

Post by captainawesome » Thu, 22 Mar 2018, 22:46

i noticed today that my panda antivirus was disabled and that for some reason in the application i was logged out, when i try to log in, nothing happens, i click on 'log in to account' and absolutely NOTHING happens. i don't know why this has happened and i would appreciate if there was a way to fix this

Darth Panda
Official moderator
Official moderator
Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: unable to log in

Post by Darth Panda » Fri, 23 Mar 2018, 13:13

If yo udo not have access to your account via installed antivirus, you can tryu and go via http:

https://MyAccount.pandasecurity.com

And as for the AV not working properly, tell us the product and version you had installed, and we will provide solution.

regards
Technical support – Panda Security
www.pandasecurity.com

captainawesome
Registered user
Registered user
Posts: 2
Joined: Thu, 22 Mar 2018, 22:42

Re: unable to log in

Post by captainawesome » Sat, 24 Mar 2018, 16:03

i dont know what happened, but i restarted my pc to try and fix it and windows started to repair my HDD and after that it worked fine.....

Darth Panda
Official moderator
Official moderator
Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: unable to log in

Post by Darth Panda » Fri, 04 May 2018, 17:52

fine then.. we did not answer back before, because we knew it... ;)
Technical support – Panda Security
www.pandasecurity.com

Locked

Return to “Consumer - Issues”