cant uninstall antivirus pro

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Binja_Sobegeist
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Joined: Tue, 03 Apr 2018, 15:23

cant uninstall antivirus pro

Post by Binja_Sobegeist » Tue, 03 Apr 2018, 16:13

Hello,
I am trying to uninstall Panda Antivirus Pro.
But when I do with the system control, I always receive a spanish error message that tells me to address to the support forum and attach an automatically created file that contains the error details. (I leave off pictures of the control panel and the spanish message as I am told that my message is flagged as spam; as to the error details, I can't upload that zip file because its size is over 1 MB.)

Is it the right way to use the Panda Generic Uninstaller as is mentioned in the post "How to uninstall Panda products" although the message is from June 2016?

Hope you can help.
Kind regards
Fritz

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: cant uninstall antivirus pro

Post by Darth Panda » Tue, 03 Apr 2018, 16:25

Hi,

It is correct to run the panda generic unistaller in order to remove the antivirus from the computer.

Regards,
Technical support – Panda Security
www.pandasecurity.com

Binja_Sobegeist
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Posts: 2
Joined: Tue, 03 Apr 2018, 15:23

Re: cant uninstall antivirus pro

Post by Binja_Sobegeist » Wed, 04 Apr 2018, 16:44

Thank you; it seems to have worked out with the generic uninstaller.
Kind regards

Darth Panda
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Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: cant uninstall antivirus pro

Post by Darth Panda » Fri, 06 Apr 2018, 16:21

Perfect!!
Technical support – Panda Security
www.pandasecurity.com

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