Can't install antivirus software

Post your query about Panda Global Protection, Panda Internet Security and Panda Gold Protection here!
Post Reply
Registered user
Registered user
Posts: 1
Joined: Sat, 29 Sep 2018, 06:31

Can't install antivirus software

Post by JGuiboche » Sat, 29 Sep 2018, 06:44

Hello, I've had a problem for the past few days where I can't install Panda Global Protection, so far I've used the GP.exe, InstallGP.exe, and PANDAGP.exe, GP.exe runs until cancelling mid-install, while the other two run until being prompted to restart. After restarting nothing happens, the destination folder doesn't have Panda, there is no program, and still no protection. I have run the uninstaller after each attempt.

Darth Panda
Official moderator
Official moderator
Posts: 1429
Joined: Tue, 24 Oct 2017, 12:04

Re: Can't install antivirus software

Post by Darth Panda » Mon, 08 Oct 2018, 11:25

Dear customer,

In order to solve your issue, please try the following steps:

1. Download and install the full product of panda dome by clicking the link below: ... ANDADC.exe

2. Once the file has been saved to your hard drive, run the file and after installing, you will be able to activate the new product using the same activation code you already had for panda global protection.

Let us know if the issue has been solved.

Best regards.
Technical support – Panda Security

Post Reply

Return to “Consumer - Issues”