Hi, when I try to connect to VPN, it says "Connection lost" and I receive a message that my daily data limit has been reached. But that is impossible. I have unlimited datalimit; I just bought it today and my account has been activated already. What do I do?
It says I need to upgrade to Premium but as far as I know, that is exactly what I bought today.
data limit
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Darth Panda
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: data limit
Hi,
Could you send me a private message with your client number and the activation code?
Regards
Darth
Could you send me a private message with your client number and the activation code?
Regards
Darth
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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Darth Panda
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: data limit
Dear customer, in order to solve the issue you submitted, try the following:
1. Uninstall the current antivirus software installed in your computer, and reboot when needed.
2. Download and install the full panda vpn product accesing to this link:
http://acs.pandasoftware.com/Panda/PVPN/190574/PVPN.exe
3. After installing, activate the product, and after that, install the vpn module and check there is no mb limit when using the vpn.
1. Uninstall the current antivirus software installed in your computer, and reboot when needed.
2. Download and install the full panda vpn product accesing to this link:
http://acs.pandasoftware.com/Panda/PVPN/190574/PVPN.exe
3. After installing, activate the product, and after that, install the vpn module and check there is no mb limit when using the vpn.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com