activation code doesn't work

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luciet
Registered user
Registered user
Posts: 2
Joined: Thu, 28 Feb 2019, 10:48

activation code doesn't work

Post by luciet » Thu, 28 Feb 2019, 10:57

Hello,
My activation code doesn't work,
I tried the one i received on my email and it says it's invalid.
Can you please help me.

Darth Panda
Official moderator
Official moderator
Posts: 1489
Joined: Tue, 24 Oct 2017, 12:04

Re: activation code doesn't work

Post by Darth Panda » Thu, 28 Feb 2019, 11:36

Hi luciet,

Send us your activation code and a screenshot of the error in a private message.

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com

luciet
Registered user
Registered user
Posts: 2
Joined: Thu, 28 Feb 2019, 10:48

Re: activation code doesn't work

Post by luciet » Mon, 11 Mar 2019, 18:18

Hello,
as I wrote to you twice before in private message ( I got no reply)
The email adress you sent me isn't mine,and when i try the activation code on my adress it says it's invalid.
the email adress you sent me is a older one and is no longer used
We purchased a pack for three different computers wich belong to three different people, with three different email adresses and my email adress doesn't seen to be working.


please tell me how i can change my login email

Thanks FOR YOUR REPLY

Darth Panda
Official moderator
Official moderator
Posts: 1489
Joined: Tue, 24 Oct 2017, 12:04

Re: activation code doesn't work

Post by Darth Panda » Tue, 12 Mar 2019, 10:30

Hi Luciet,

An activation code can have only one email address related. To register your antivirus you will need to ask the password to the owner of the other address.
Technical support – Panda Security
www.pandasecurity.com

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