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activation code doesn't work

Posted: Thu, 28 Feb 2019, 10:57
by luciet
Hello,
My activation code doesn't work,
I tried the one i received on my email and it says it's invalid.
Can you please help me.

Re: activation code doesn't work

Posted: Thu, 28 Feb 2019, 11:36
by Darth Panda
Hi luciet,

Send us your activation code and a screenshot of the error in a private message.

Regards

Darth

Re: activation code doesn't work

Posted: Mon, 11 Mar 2019, 18:18
by luciet
Hello,
as I wrote to you twice before in private message ( I got no reply)
The email adress you sent me isn't mine,and when i try the activation code on my adress it says it's invalid.
the email adress you sent me is a older one and is no longer used
We purchased a pack for three different computers wich belong to three different people, with three different email adresses and my email adress doesn't seen to be working.


please tell me how i can change my login email

Thanks FOR YOUR REPLY

Re: activation code doesn't work

Posted: Tue, 12 Mar 2019, 10:30
by Darth Panda
Hi Luciet,

An activation code can have only one email address related. To register your antivirus you will need to ask the password to the owner of the other address.