chrome crashes when downloading

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mws2019
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chrome crashes when downloading

Post by mws2019 » Sun, 24 Mar 2019, 22:02

i HAVE THE MOST UP TO DATE PANDA DOME AND PAID LICENSE ALONG WITH THE HOTFIX I FOUND ON HERE. i STILL AM GETTING cHROME CRASHES FROM DOWNLOADS. IF i UNINSTALL PANDA IT DOES NOT CRASH, DOES ANYONE HAVE A FIX?

THANKS

IAN

Darth Panda
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Re: chrome crashes when downloading

Post by Darth Panda » Mon, 25 Mar 2019, 18:25

What version for panda dome do you have?
Technical support – Panda Security
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mws2019
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Re: chrome crashes when downloading

Post by mws2019 » Tue, 26 Mar 2019, 02:05

LATEST ONE ON THE SITE PAID VERSION DOME.

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Re: chrome crashes when downloading

Post by Darth Panda » Tue, 26 Mar 2019, 11:43

Please contact by private message sending your customer number and a telephone number, to contact you if needed
Technical support – Panda Security
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Joeski
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Re: chrome crashes when downloading

Post by Joeski » Tue, 09 Apr 2019, 17:46

Seeing this occuring on every new install of Panda Dome now. When a file is downloaded by Google chrome or IE (no extensions running), once the file is downloaded, the browser is being closed by psinoav.dll. Even with all panda firewall/av disabled the problem remains. Seems to be with all filetypes being downloaded but i've not tested it with Firefox yet. Only solution seems to be uninstalling Panda completely and I haven't seen the issue with other AV software...

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Re: chrome crashes when downloading

Post by Darth Panda » Wed, 10 Apr 2019, 08:56

Hi Joeski,

In order to solve the issue please install in the computer the following hotfix:

http://www.pandasecurity.com/resources/ ... 8.06.x.exe

Regards,
Technical support – Panda Security
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terrymulhern
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Re: chrome crashes when downloading

Post by terrymulhern » Mon, 03 Jun 2019, 08:17

Hello,

I've the same issue here. I tried to download the above hotfix resource, but my antivirus blocks it. How can I get possibly install it?
Thanks.

Access
https://myaccount.pandasecurity.com

dissertation writer

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Re: chrome crashes when downloading

Post by Darth Panda » Mon, 03 Jun 2019, 09:39

good morning

disable temporarily your antivirus to download the hotfix

then activate the antivirus and run the file

regards
Technical support – Panda Security
www.pandasecurity.com

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