Black Screen with mouse cursor
Posted: Thu, 19 Sep 2019, 21:12
Hello everyone,,
I installed panda antivirus pro, I have had no problems with it until yesterday (September 3rd) I rebooted my computer and I was sat at a black screen with mouse cursor after logging in,
I did the following
uninstall graphics card drivers from Safe mode - didn't work
Ran SFC Scannow didn't find any problems reverse image search email checker port checker
did a system restore - didn't work twice
tried a new local user account still black screen
windows 10 start up repair
so I was checking google to figure out what to do, I didn't want to reinstall windows and lose all my data, I as a last resort did a msconfig disabling all the non-Microsoft services and startup programs and disabled all
this worked it was then a case of enabling one at a time until the pc went back to the black screen,
that happened after I enabled Panda Antivirus Pro, I downloaded a new copy and picked repair did a repair from inside windows and it still did the same,
is there any work around for this problem as I kinda did like the Antivirus software when I was using it, I don't really want to go back down the free road again as most of those are full of bloatware
sorry this post is rather long hope somebody can help
I installed panda antivirus pro, I have had no problems with it until yesterday (September 3rd) I rebooted my computer and I was sat at a black screen with mouse cursor after logging in,
I did the following
uninstall graphics card drivers from Safe mode - didn't work
Ran SFC Scannow didn't find any problems reverse image search email checker port checker
did a system restore - didn't work twice
tried a new local user account still black screen
windows 10 start up repair
so I was checking google to figure out what to do, I didn't want to reinstall windows and lose all my data, I as a last resort did a msconfig disabling all the non-Microsoft services and startup programs and disabled all
this worked it was then a case of enabling one at a time until the pc went back to the black screen,
that happened after I enabled Panda Antivirus Pro, I downloaded a new copy and picked repair did a repair from inside windows and it still did the same,
is there any work around for this problem as I kinda did like the Antivirus software when I was using it, I don't really want to go back down the free road again as most of those are full of bloatware
sorry this post is rather long hope somebody can help