Delete Account

Post your query about Panda Global Protection, Panda Internet Security and Panda Gold Protection here!
Post Reply
McBride
Registered user
Registered user
Posts: 4
Joined: Sat, 06 Aug 2016, 14:00

Delete Account

Post by McBride » Mon, 13 Jul 2020, 08:59

Hello Y'all,

It's days and days since I try to get my account deleted. Wrote to pandasupport@pandasecurity.com and got back meaningful messages like:

In order to continue studying incident we need you to send us the requested information.

Which seems clearly automated to delay their response. At the end of the day, I have two accounts and I want them both gone for good. What can I do? Any recommendation would be greatly appreciated.

McBride
Registered user
Registered user
Posts: 4
Joined: Sat, 06 Aug 2016, 14:00

Re: Delete Account

Post by McBride » Thu, 06 Aug 2020, 07:54

Meanwhile it is clear. Panada does not react to me wanting my account deleted. Not preofessional!

Darth Panda
Official moderator
Official moderator
Posts: 1560
Joined: Tue, 24 Oct 2017, 12:04

Re: Delete Account

Post by Darth Panda » Wed, 12 Aug 2020, 13:09

good morning

send and email to atencion_cliente@pandasecurity.com with your username, password, or email or customer number

regards,
Technical support – Panda Security
www.pandasecurity.com

Post Reply

Return to “Consumer - Issues”