Not Able to Enable Monthly Subscription

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Shinojmkd
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Joined: Sat, 31 May 2014, 16:01

Not Able to Enable Monthly Subscription

Post by Shinojmkd »

When I turn on Monthly Subscription It automatically turns itself off, is this a bug?
Darth Panda
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Re: Not Able to Enable Monthly Subscription

Post by Darth Panda »

Dear Client

what product?
what version?
where do you turn it on?
Are you a registered client?
please provide by private message your client number.

regards,
Technical support – Panda Security
www.pandasecurity.com
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Shinojmkd
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Joined: Sat, 31 May 2014, 16:01

Re: Not Able to Enable Monthly Subscription

Post by Shinojmkd »

From My accounts and the issue was the due date, I forgotten to update my card information there...
joseba.panda
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Re: Not Able to Enable Monthly Subscription

Post by joseba.panda »

Dear client.

Can you confirm us if that issue has been solved after updating the credit card information in your account settings?

Thanks in advance.
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Shinojmkd
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Re: Not Able to Enable Monthly Subscription

Post by Shinojmkd »

Yes, The issue was solved...
Darth Panda
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Re: Not Able to Enable Monthly Subscription

Post by Darth Panda »

Ok, we proceed now to close this case
Technical support – Panda Security
www.pandasecurity.com
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