Not Able to Enable Monthly Subscription
Not Able to Enable Monthly Subscription
When I turn on Monthly Subscription It automatically turns itself off, is this a bug?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Not Able to Enable Monthly Subscription
Dear Client
what product?
what version?
where do you turn it on?
Are you a registered client?
please provide by private message your client number.
regards,
what product?
what version?
where do you turn it on?
Are you a registered client?
please provide by private message your client number.
regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Not Able to Enable Monthly Subscription
From My accounts and the issue was the due date, I forgotten to update my card information there...
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- Official moderator
- Posts: 20
- Joined: Wed, 26 Jul 2017, 11:31
Re: Not Able to Enable Monthly Subscription
Dear client.
Can you confirm us if that issue has been solved after updating the credit card information in your account settings?
Thanks in advance.
Can you confirm us if that issue has been solved after updating the credit card information in your account settings?
Thanks in advance.
Re: Not Able to Enable Monthly Subscription
Yes, The issue was solved...
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Not Able to Enable Monthly Subscription
Ok, we proceed now to close this case
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com