Firefox default browser, custom profile location, online installer don't work

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Julio U.
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Joined: Sat, 22 Aug 2015, 18:22

Firefox default browser, custom profile location, online installer don't work

Post by Julio U. » Sat, 22 Aug 2015, 18:39

As the title says, when Firefox is the default browser, and the profile(s) are not in the default location, the online installer don't work.

This is not a new issue, i started to use Panda in 2014, and any time i try to install Panda, i have the same problem.

In fact, same issue was reported here: http://support.pandasecurity.com/forum/ ... =84&t=4373


Why Panda can't be installed ? Well, let's see

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This is the file profiles.ini generated by Firefox, when the profile is in the default location
As you can see, THIS IS A RELATIVE PATH

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=Profiles/hecvnk6r.default
Default=1

--------------------------------------------------------------------------------------------------

This is the file profiles.ini generated by Firefox, when the profile(s) has a custom location
As you can see, IS NOT A RELATIVE PATH

[General]
StartWithLastProfile=1

[Profile0]
Name=Profile1
IsRelative=0
Path=C:\Users\User1\Documents\Firefox\Profiles\Profile1

[Profile1]
Name=Profile2
IsRelative=0
Path=C:\Users\User1\Documents\Firefox\Profiles\Profile2
Default=1

[Profile2]
Name=Profile3
IsRelative=0
Path=C:\Users\User1\Documents\Firefox\Profiles\Profile3

--------------------------------------------------------------------------------------------------

This is part of the content of Stub_exe.log, the Panda's installer log, located at C:\ProgramData\Panda Security\PSLogs

22/08/2015 11:15:59.719 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, The web browser, detected as system default:
22/08/2015 11:15:59.719 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::Open - firefox
22/08/2015 11:15:59.719 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::Open - :GetSession, Quering FireFox configuration settings...
22/08/2015 11:15:59.720 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::GetFirefoxProxySettings - szBrowserProfilesPath(2):
22/08/2015 11:15:59.720 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::GetFirefoxProxySettings - C:\Users\User1\AppData\Roaming\Mozilla\Firefox\C:\Users\User1\Documents\Firefox\Profiles\Profile1\prefs.js
22/08/2015 11:15:59.721 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::ReadFirefoxProxySettings - :GetDefaultWebBrowser, failed to open FireFox configuration settings file:
22/08/2015 11:15:59.721 [PID:3964][TID:4032]: [L:020] - [F:0x00000001] - - CSession::ReadFirefoxProxySettings - C:\Users\User1\AppData\Roaming\Mozilla\Firefox\C:\Users\User1\Documents\Firefox\Profiles\Profile1\prefs.js

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Here is the answer to the original question: Why Panda can't be installed ?

Because the Firefox's profiles.ini file says that the profile's path is not relative, but the installer use the relative path of the profile0 for finding the pref.js Firefox's file.

I hope Panda 2017 will not give me this problem again :)

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