proposal

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athpai
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Joined: Thu, 30 Jun 2016, 20:21

proposal

Post by athpai » Fri, 01 Jul 2016, 09:01

Hello from Athens Greece.
Recently I tryied to uninstall panda security and panda antivirus since the licence I had was expired.
The purpose of this was finally to install the panda antivirus free edition.
Even If I uninstalled everything, I could not install the panda antivirus free edition, getting the message that I should first unistall the previous installed panda security (which already was uninstalled....).
I know that Panda Company is user friendly.
What I did not like was that I did not get any message informing me that I should use Panda Generic Uninstaller.
I have spent almost an hour to reach the information that Panda Genering Uninstaller exists......and to use it.
PROPOSAL
It would be friendly and nice if in such a case when the customer gets the infromation to uninstall Panda Security, to be informed to use Panda Generic Uninstaller. This message in my opinion should followed by the link to download Panda Generic Uninstaller.
Thank you
Best Regards

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