Expired versions of Antivirus pro

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bruno
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Expired versions of Antivirus pro

Post by bruno » Wed, 26 Sep 2018, 23:00

A few days ago, I installed a new Panda Antivirus Pro with a new license number.
It was purchased in a store.

I removed the old one and installed the new one with the new number.
I logged in on my account and the old scanner was listed there.
After install of the new one, the list contained two scanners, while the latest was installed.
Yesterday, the old one expired but I keep getting notifications in my mailbox.

My question is, if it is possible to consider a button to disable old version in the dashbourd of your account.
A second point is, there is no way to unsubscribe this mails.

greets

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as123
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Re: Expired versions of Antivirus pro

Post by as123 » Fri, 28 Sep 2018, 13:53

Here is the product suggestion area

Please post a question here viewforum.php?f=95&sid=2fe1cc2df13eb4f2157e12fe4bb4b41c

Darth Panda
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Re: Expired versions of Antivirus pro

Post by Darth Panda » Thu, 11 Oct 2018, 16:00

send an email to

customerservicehq@pandasecurity.com

and expose there your issue, along with your client number, old activation code, and new activation code
Technical support – Panda Security
www.pandasecurity.com

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