Panda Global Protection hangs on activating window for more than 10 minutes
Panda Global Protection hangs on activating window for more than 10 minutes
Hello, I just installed fresh Windows 10 Home on my new computer and I have a copy of Panda Global Protection that I'm trying activate through the internet. Any Panda products would hang at activating window for more than 10 minutes and I tried turning firewall off and reinstalling Panda Global Protection, no difference at all. Is there a way to fix the hanging issue with Panda Global Protection on my new computer?
Re: Panda Global Protection hangs on activating window for more than 10 minutes
I am running version 17.0.1 Global Protection 2016.
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- Official moderator
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- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Protection hangs on activating window for more than 10 minutes
let me suggest a change of version.
uninstall al traces from old installations by following the instructions on URL:
https://www.pandasecurity.com/usa/support/card?id=82011
Once deleted all leftovers, create an account on
myaccount.pandasecurity.com
(if you already have one, you can skip this step)
Now, register your activation code on your account.
Download the file for the latest version for your product:
http://acs.pandasoftware.com/Panda/PDC/190563/PDC.exe
save the file on your computer.
Run the file.
if it goes wrong, let us know
regards
uninstall al traces from old installations by following the instructions on URL:
https://www.pandasecurity.com/usa/support/card?id=82011
Once deleted all leftovers, create an account on
myaccount.pandasecurity.com
(if you already have one, you can skip this step)
Now, register your activation code on your account.
Download the file for the latest version for your product:
http://acs.pandasoftware.com/Panda/PDC/190563/PDC.exe
save the file on your computer.
Run the file.
if it goes wrong, let us know
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Global Protection hangs on activating window for more than 10 minutes
Still having the activation hanging issue with Panda Dome in "Please wait while the product connects to the Internet for activation" after using the uninstaller and installing Dome... I might do a PC reset to see what happens.
Re: Panda Global Protection hangs on activating window for more than 10 minutes
I just did the Reset PC feature in Windows 10 and I can successfully activate Panda Global Protection without issues now. Thank you for your help.
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Protection hangs on activating window for more than 10 minutes
you are very welcome
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com