Some UI malfunction/bug

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Lord Ami
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Some UI malfunction/bug

Post by Lord Ami » Tue, 20 Feb 2018, 08:09

So when you set Panda Console password and try to Stop antivirus, you get popup that is partly not in English (figure1).

Second one is harder to describe, but I try:
When any application (be it browser for example) is running fullscreen and you try to open password protected Panda UI, you will not see the password window as it's behind the browser/program you use. It should pop up to the front so you could see it (figure2).

Product: Panda Protection Advanced, 18.03.00
figure1.png
figure1.png (4.9 KiB) Viewed 7497 times
figure2.png
figure2.png (45.22 KiB) Viewed 7497 times

Darth Panda
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Re: Some UI malfunction/bug

Post by Darth Panda » Thu, 22 Feb 2018, 10:21

Hi,

Please send me your client number on a PM.

Regards
Technical support – Panda Security
www.pandasecurity.com

Darth Panda
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Posts: 1560
Joined: Tue, 24 Oct 2017, 12:04

Re: Some UI malfunction/bug

Post by Darth Panda » Thu, 22 Feb 2018, 13:04

Hi,

We try to reproduce your issue but we couldn't.

Could you please uninstall the antivirus and install again to see if its solved?

If the issue occurs again, tell us the operation system and the screen resolution ..

Regards
Technical support – Panda Security
www.pandasecurity.com

Lord Ami
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Posts: 72
Joined: Thu, 14 Aug 2014, 11:32

Re: Some UI malfunction/bug

Post by Lord Ami » Thu, 22 Feb 2018, 13:31

It's quite fresh install (few days old).
I will try again today evening and if I am able to reproduce, I'm making video.
W8.1 X64, FHD resolution display.

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Some UI malfunction/bug

Post by Darth Panda » Thu, 22 Feb 2018, 14:14

Ok,

We will be waiting your update !!

Regards
Technical support – Panda Security
www.pandasecurity.com

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