[CLOSED] Panda Ver 15.10 Give false positive. Detect as " W32/Exploit.gen", Please advice.

[weikee]

Hi,

How can I whitelist the application. It detect the application as Virus with the message "Virus detected W32/Exploit.gen"

Panda AV used : Panda Free Antivirus Ver 15.1.0

[VirusBuster]

Hi

Can you post a copy of the antivirus report?

[weikee]

Hi

Can you post a copy of the antivirus report?

Here the report

Events Date/Time Status More details
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Synchronization 3/2/2016 5:35 AM Synchronized Your protection has synchronized with the cloud against the latest threats.
Synchronization 3/1/2016 3:31 AM Synchronized Your protection has synchronized with the cloud against the latest threats.
Synchronization 2/29/2016 12:32 PM Synchronized Your protection has synchronized with the cloud against the latest threats.
Item unblocked 2/29/2016 12:29 PM Location: C:\Users\Admin\Downloads\StartConfigure.exe
Virus detected W32/Exploit.gen 2/29/2016 12:23 PM It will be deleted after restarting the computer Location: C:\Users\Admin\Downloads\StartConfigure.exe
Computer vaccinated 2/29/2016 12:10 PM Vaccinated
Computer vaccinated 2/29/2016 12:05 PM Vaccinated

[VirusBuster]

We will need a password compressed copy of the StartConfigure.exe file
You can restore it from the quarantine

[weikee]

We will need a password compressed copy of the StartConfigure.exe file
You can restore it from the quarantine

Hi,

This application will be install into multiple workstation that uses Panda antivirus, can you help whitelist/whitelable it?

Can I send you a Google drive link instead of sending a password protected zip file?

[VirusBuster]

Can I send you a Google drive link instead of sending a password protected zip file?

Sure

[weikee]

Sure

Thanks, How Can i send you privately?

[VirusBuster]

Attachments are not allowed on private messages
You can upload the file to any online storage server such as MEGA, MediaFire, Drobox... and provide me the download link

[weikee]

Attachments are not allowed on private messages
You can upload the file to any online storage server such as MEGA, MediaFire, Drobox... and provide me the download link

Hi VB,

I sent you the link via Private Message, Please check. TQ

[VirusBuster]

I have sent the files to our laboratory for being whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted