[CLOSED] Scheduled scans not running

[dla27]

I just uninstalled and reinstalled Panda Free Antivirus to see if it would solve my problem, but it did not. My daily/weekly scheduled scans are not running, but a forced scan will run. I am running Windows 10 and do not see the scans in task manager at all. Any advice is greatly appreciated, as I have been happy with the product but need to have the scans functioning. Thanks.

[PandaSupport1]

Hi,

Could you attach the antivirus report in a compressed file?
We will also need a screenshot/s of the config of the scheduled scans .

[dla27]

Interesting. I checked the event report and it appears that the scans have been running, but on the main page, it shows last scan done was the one I forced. That's why I assumed they were not running.

[Txaber]

Hi,

We also need the AV report.

Thanks!

[ruckers]

I'm having the same issue. I set mine to run monthly on the 1st, I can see it ran on 7/1, but not the previous few months nor on 8/1.

[Txaber]

Hi,

If the machine it's turnned off, suspended or ibernating the scheduled scans did not start.

Are you sure that the machine was turned on?

[ruckers]

In my case, I'm sure it was hibernating because it had been unused for several hours. That should be noted when you set up your scans: make sure the computer is awake!

[VirusBuster]

You can set the scheduled task to wake the PC, but it must be done from Windows

Go to start - run, type taskschd.msc and press Ok
Locate the task in the library, it will be one with a random name between {}
Edit its settings, go to the Conditions tab
Check the box "Wake the computer to run this task"
Accept the settings

[VirusBuster]

Closed due to lack of response
TOPIC CLOSED