Dear Panda Antivirus team,
We are the developers of Web PKI, a browser extension that allows webpages to integrate with the user's X.509 certificates in order to provide authentication by certificate and/or digital signatures.
All our installers are signed with an Extended Validation Codesign Certificate issued by Digicert and downloaded in a HTTPS session. Nevertheless, they are being blocked without warning by your product. These are:
- English version: https://get.webpkiplugin.com/Downloads/ ... tup-win-en
- Portuguese version: https://get.webpkiplugin.com/Downloads/ ... tup-win-pt
- IE-specific version: https://get.webpkiplugin.com/Downloads/2.1.1/setup-ie
Additionally, the following components are also part of the solution:
- Chrome extension: https://chrome.google.com/webstore/deta ... aoklddcgon
- Firefox add-on: https://get.webpkiplugin.com/firefox-extensions/2_7_1
Additional information your laboratory may find useful:
- Codesign certificate: https://files.lacunasoftware.com/codesi ... ficate.zip
- Installation page: https://get.webpkiplugin.com/ (the installation differs if you access it on Chrome, Firefox or IE)
- Demonstration page: http://webpki.lacunasoftware.com/#/Demo
Please add our installers and possibly our extensions to your whitelist.
Thank you for your consideration.
Yours faithfully,
Leonardo Pignataro
Chief Technical Officer
Lacuna Software
https://www.lacunasoftware.com/
[SOLVED] Please add Web PKI to your whitelist
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- VirusBuster
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Re: Please add Web PKI to your whitelist
I have sent the software to our laboratory for being whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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Re: Please add Web PKI to your whitelist
Thank you very much, Jorge!
One question: do we need to resubmit this request everytime there's an update?
One question: do we need to resubmit this request everytime there's an update?
- VirusBuster
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Re: Please add Web PKI to your whitelist
Being digitally signed, it should only be necessary if the signature expires and you add a new one
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- PandaSupport1
- Official moderator
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Re: Please add Web PKI to your whitelist
Hi,
The files won't be detected again with the next signature update/synchronization
The files won't be detected again with the next signature update/synchronization
Regards,
Alberto Domínguez
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Alberto Domínguez
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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Re: Please add Web PKI to your whitelist
Thank you very much!
- VirusBuster
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- Joined: Mon, 02 Apr 2012, 18:53
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Re: Please add Web PKI to your whitelist
ISSUE SOLVED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them