[SOLVED] [04493854] Not detected.
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[SOLVED] [04493854] Not detected.
Hello, I received an email file with extension of type .js. I ran the test through the site virustotal.com and some software detected as malware, but the panda, not (even having the latest definitions of viruses).
I have already sent the compressed file with password for email, but it is still not detected.
What to do?
I have already sent the compressed file with password for email, but it is still not detected.
What to do?
Last edited by VirusBuster on Tue, 14 Mar 2017, 09:54, edited 3 times in total.
Reason: Malware sample deleted as we have already sent it to our laboratory
Reason: Malware sample deleted as we have already sent it to our laboratory
- VirusBuster
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- Location: Panda HQ - Bilbao
Re: Not detected.
Could you post a password compressed copy of the file so that we can check it with our laboratory?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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Re: Not detected.
Attached!VirusBuster wrote:Could you post a password compressed copy of the file so that we can check it with our laboratory?
- VirusBuster
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Re: Not detected.
We have created the case 04493854 for this issue
We'll keep you updated
We'll keep you updated
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
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- Location: Panda HQ - Bilbao
Re: [04493854] Not detected.
BTW, is this Eggs (17).exe file the file you wanted to send?
I'm asking it because in the original post you said it was a .js file
I'm asking it because in the original post you said it was a .js file
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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Re: [04493854] Not detected.
Hello,
I'm sorry, I'll attach the file mentioned in the original post.
However, the .exe file also appears to be a possible undetected malware.
I'm sorry, I'll attach the file mentioned in the original post.
However, the .exe file also appears to be a possible undetected malware.
- Attachments
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- Detalhamento.zip
- password: panda
- (969 Bytes) Downloaded 941 times
- VirusBuster
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Re: [04493854] Not detected.
We have detected Eggs (17).exe as Trj/Agent.OOW
We are now analyzing the js file
We are now analyzing the js file
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: [04493854] Not detected.
We have detected the js file as JS/Downloader.WPM
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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- Registered user
- Posts: 4
- Joined: Sun, 29 Jan 2017, 18:28
Re: [04493854] Not detected.
Thank you!
Finally, is there any other procedure for sending samples? I notice that the settings are not created by email and there is never an answer.
Or wherever we can post here in the forum?
Finally, is there any other procedure for sending samples? I notice that the settings are not created by email and there is never an answer.
Or wherever we can post here in the forum?
- VirusBuster
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Re: [04493854] Not detected.
You don't get an answer due to the huge amount of emails received everyday in that box, but if you prefer you can contact the local support team in your country and they will create a case
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them