Unable to uninstall Panda Antivirus

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AlexanderBravo
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Unable to uninstall Panda Antivirus

Post by AlexanderBravo »

So, I saw the notification on my antivirus letting me know Panda Dome was available, so downloaded the installer and went to work. When I attempt installation, it always fails to uninstall the previous version. So now I'm stuck with a version of Panda that won't let its antivirus functions stay enabled.

I have the error document ZIP folder, but the forum says it's too large to upload it.
andavari
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Re: Unable to uninstall Panda Antivirus

Post by andavari »

There's the Panda Generic Uninstaller topic on the forum that will usually uninstall an old version:
http://support.pandasecurity.com/forum/ ... 3a7af364f7
Darth Panda
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Re: Unable to uninstall Panda Antivirus

Post by Darth Panda »

to compeltely remove leftovers from previous installations, folllow the instructions on:

https://www.pandasecurity.com/usa/support/card?id=82011
Technical support – Panda Security
www.pandasecurity.com
robeyw
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Re: Unable to uninstall Panda Antivirus

Post by robeyw »

I have the free version and have been unable to completely remove it. When attempting the Panda Dome Generic Uninstaller as administrator, I get error 1922 service panda product service could not be deleted but some things were done then undone when I selected cancel. I tried some time ago to remove it with the uninstall programs but that left troublesome parts.While I initially installed it years ago, it has been updated recently but I tried the retail-legacy-uninstaller.exe tool anyway but it did nothing.

Should I try the first program again and select ignore when the error occurs or is there some other solution?
robeyw
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Re: Unable to uninstall Panda Antivirus

Post by robeyw »

The above responses do not address my question: When attempting the Panda Dome Generic Uninstaller as administrator, I get error 1922 service panda product service could not be deleted
What is the consequence of leaving panda product service?
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rick.brandsma
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Re: Unable to uninstall Panda Antivirus

Post by rick.brandsma »

hi Robey,

Unfortunately the forum isn't that active anymore.
I would advise you to use the generic uninstaller and try to kill the PSUAService in task manager or services.msc (PSUAservice or Panda Product Service)

Version 22.03.01 is out I have seen.
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