BSOD 0x10000050

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dima333750
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BSOD 0x10000050

Post by dima333750 » Tue, 20 Feb 2018, 10:54

Panda Free Antivirus 18.03.00
When sending a document to print to the printer, BSOD 0x10000050 appears regularly, in more detail:
This was probably caused by the following module: psinfile.sys (PSINFile+0x6189)
Bugcheck code: 0x10000050 (0xFFFFFFFFE43FB000, 0x0, 0xFFFFFFFF805E1AE9, 0x1)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\psinfile.sys
product: UA Platform
company: Panda Security, S.L.
description: PSINFile Filter Driver for W764
Memory dump I attach, Windows XP OC
Attachments
dmp.zip
Memory dump
(113.5 KiB) Downloaded 238 times

MidasOneron
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Re: BSOD 0x10000050

Post by MidasOneron » Thu, 15 Mar 2018, 18:48

Hmm, wondering about the same thing.

Darth Panda
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Re: BSOD 0x10000050

Post by Darth Panda » Mon, 19 Mar 2018, 12:45

PsinFile is a file for Pnada, yes..

It might be related to the drivers you have on your printer.
Are they the latest from the manufacturer.
Also check te protection by downloading this file:

http://www.eicar.org/download/eicar.com

The antivirus should detect that file and delete it.

If not, try reinstalling the Free version for Panda
Technical support – Panda Security
www.pandasecurity.com

MidasOneron
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Re: BSOD 0x10000050

Post by MidasOneron » Thu, 22 Mar 2018, 10:43

"If not, try reinstalling the Free version for Panda"

I'll try that.

Darth Panda
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Re: BSOD 0x10000050

Post by Darth Panda » Thu, 22 Mar 2018, 10:51

Ok... please keep us informed on the results.
You can also try searching for more updated drivers for the printer.. It will be advisable, and will increase performance.
Technical support – Panda Security
www.pandasecurity.com

dima333750
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Re: BSOD 0x10000050

Post by dima333750 » Mon, 18 Feb 2019, 03:59

In version 18.07.00, the problem continues to persist, the version of the drivers for the printer has only one version (the printer is not produced anymore). I had to install another antivirus. It is very sad, before there were no such problems ;(

Darth Panda
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Re: BSOD 0x10000050

Post by Darth Panda » Wed, 27 Mar 2019, 17:39

sorry to hear that.
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keeganford
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Re: BSOD 0x10000050

Post by keeganford » Wed, 17 Apr 2019, 15:07

I don't consider this issue so serious you can run your system without any fear.

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