Panda Dome automatic renewed and doubled

Post your query about Panda Dome Essential, Panda Dome Complete, Panda Dome Advanced and Panda Dome Premium here!
Post Reply
albesco
Registered user
Registered user
Posts: 1
Joined: Tue, 14 May 2019, 10:46

Panda Dome automatic renewed and doubled

Post by albesco » Tue, 14 May 2019, 11:13

Hello

My Panda Dome Advanced service has been renewed without my notice, with automatic debit to my PayPal account.
It already happened last year and it was unpleasant.

Since I purchased the Panda Dome Essential service (customer code 670831806) for my notebook one week before the renewal, I would like to cancel the Panda Dome Advanced that was activated without my control.

How can I cancel the Panda Dome Advanced and get a refund of the amount debited from the PayPal account?

Thank you!

Darth Panda
Official moderator
Official moderator
Posts: 1452
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda Dome automatic renewed and doubled

Post by Darth Panda » Tue, 14 May 2019, 11:47

Dear albesco,

We are writing to confirm that your refund has been successfully processed and in around 10 business days your money will be returned to the same account it was taken from.

Regards,

Panda Security
Technical support – Panda Security
www.pandasecurity.com

Post Reply

Return to “Panda Dome - Issues”