False Positive submission: Auslogics AllinOne tool

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ElenaRez
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Joined: Fri, 13 Jul 2018, 14:32

False Positive submission: Auslogics AllinOne tool

Post by ElenaRez » Tue, 09 Jun 2020, 18:37

Hello,

Please help us remove a false positive, given to Auslogics AllinOne tool. It is just a diagnostic tool and it's clean & doesn't contain any unwanted behavior.
Download link: http://downloads.auslogics.com/en/artic ... lInOne.exe
Detection name: PUP/AuslogicsDriverUpdate
SHA-256: f7991ffa8517b6915b5dd69c06254570da3d64930fe87449c60b0291ba9aa44b
VirusTotal score: 3/71
VirusTotal result: https://www.virustotal.com/gui/file/f79 ... 1591614242
Please let me know if you need any additional information to resolve the issue.
Thank you,
Elena

Darth Panda
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Re: False Positive submission: Auslogics AllinOne tool

Post by Darth Panda » Fri, 12 Jun 2020, 08:19

Hi EleraRez,

We have send your request to our Laboratory in order to check the file.
We will keep you inform.
Regards
Technical support – Panda Security
www.pandasecurity.com

Darth Panda
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Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive submission: Auslogics AllinOne tool

Post by Darth Panda » Fri, 12 Jun 2020, 14:36

Hi ElenaRez,

Our lab has check the file and has confirmed that the file is correctly detected as a PUP and it is not a false positive

Regards
Technical support – Panda Security
www.pandasecurity.com

ElenaRez
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Posts: 23
Joined: Fri, 13 Jul 2018, 14:32

Re: False Positive submission: Auslogics AllinOne tool

Post by ElenaRez » Mon, 15 Jun 2020, 15:37

Dear Darth,

Thank you for the reply.
Can you please let us know what is considered as unwanted behavior, we would be happy to implement the needed changes to remove the detection.
Thank you,
Elena

Darth Panda
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Posts: 1546
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive submission: Auslogics AllinOne tool

Post by Darth Panda » Wed, 17 Jun 2020, 11:50

Hi ElenaRez,

Here you can find more information about Potentially unwanted programs:

https://www.pandasecurity.com/security-info/pup/

Regards,
Technical support – Panda Security
www.pandasecurity.com

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